Overview
Thank you for choosing our service to obtain a photo. Please read this refund policy carefully before proceeding with your application. By submitting your order online, you acknowledge and agree to the terms outlined below.
No Refunds for Online Submissions
- Refunds Not Available: Once you submit your photo order online and the processing begins, no refunds will be issued.
- Online Convenience: Our online application process is designed for your convenience. However, this means that once your order is in progress, we cannot reverse the process or provide refunds.
Exceptions
- Errors on Our Part: If we make an error during the processing of your photo, we will rectify it promptly at no additional cost to you.
- Cancellation Before Processing: If you realize you made an error in your application and wish to cancel before processing begins, please contact our customer support. We will assess the situation and determine if a refund is possible.
Contact Us
For any questions or concerns related to refunds or your photo, please contact our customer support team at support@expeditedtravel.com.